Shipping Information

Items will be shipped after payment has cleared. I ship using USPS, UPS or FedEx — whichever offers the better price and service for your order. I will calculate the shipping/handling costs when I receive the recipient’s mailing address, so that you will know the exact cost. Shipping costs can be calculated at the time your order is placed, or you may request that the shipping cost for an item be calculated ahead of time so that you will know what the total cost will be before placing an order. Please contact me for more information on shipping.

Returns & Exchanges

I want my customers to be happy with their purchase. If an uninsured item is damaged during shipment to you, I will need evidence of the damage and the responsibility will be mine for replacement. If the item you receive is significantly different from what you expected, please contact me to let me know what the problem is. If agreeable, I will arrange for a return with a refund less shipping costs or an exchange for something of equal value. Shipping costs for returns will be the responsibility of the buyer.

Privacy Policy

Beidler Pottery is the sole owner of information gathered from customers submitting an order. I value individual privacy, yours as well as my own. Consequently, I will not give out names and addresses or any other information of a personal nature for any reason without the express consent or instructions of the individual customer.